Thank you for visiting the official Key West, Florida website and reviewing our accessibility statement. Key West is committed to inclusion and universal access in all of its services and programs.


Our mission is to develop and maintain all web pages and applications so that they are accessible to persons with all types of abilities. Each visitor and citizen using this website has the right to obtain information independently and conveniently, and interact with the website easily. The City of Key West aims to provide full accessibility to our programs, services, and activities unless doing so changes the fundamental nature of the program, service, or activity or it creates an undue administrative or financial burden. If you are not able to access any of the content on this website, call the ADA Coordinator at 305-809-3811 so that we can provide a solution or provide the information in an accessible format.

Contact Us

If you encounter material or services on our website that you are unable to access, please call the ADA Coordinator at 305-809-3811, so that we can accommodate you.

City of Key West ADA Transition Plan - 2021

The City of Key West ADA Transition Plan - 2021 describes the process the City of Key West (City) used to evaluate its services, facilities, programs, and public rights-of-way in order to develop policy recommendations necessary to ensure and improve accessibility.

The plan will assist the City in identifying policy, programmatic, and physical barriers to accessibility and in developing solutions for their removal. The Plan will guide the planning and implementation of the necessary program and facility modifications over the next three years.

Title VI

Title VI Non-Discrimination Policies and Information can be found on our Title VI page.

ADA Grievance Procedure

For information on filing an ADA Grievance, please review the City of Key West Grievance Procedure under The Americans with Disabilities Act (PDF).

ADA Notice

Information on employment with, and services provided by the City of Key West under the Americans with Disabilities Act, is available in our Notice under the Americans with Disabilities Act.

Adobe PDFs

This website contains links to PDF documents that require the most current version of Adobe Reader to view. The Adobe Acrobat Reader may already be installed on your computer as a "plug-in" or "helper application" for your web browser. To find out, click on the "PDF" link for the document you are interested in. If the Adobe Acrobat Reader is properly installed on your computer, the Reader will either download or automatically open a PDF copy of the document, depending on your browser and how it is configured. If the Adobe Acrobat Reader is not installed on your computer, it can be found, free of charge, at the Adobe Acrobat Reader download page.

If you are using a screen reader, you may find it will not read some documents in PDF format. Adobe provides a website that will convert non-accessible PDF files to a format that is useable with a screen reader. The Adobe Access tool can also be added to your computer as a "plug-in".