Code Compliance

Code Compliance can no longer investigate anonymous reports.

Per Florida State Statute (FSS) 162.06 (b), persons who report potential violations of our Code of Ordinances shall provide their name and address to the City of Key West.  We cannot investigate anonymous complaints that come from an anonymous source.

The persons reporting a potential code violation or issue will become part of the public record.  

This applies to submissions made in person, by phone, or by e-mail to the Code Compliance Department.  This also applies to submittals made to Key West Connect powered by SeeClickFix.

Mission Statement

The City of Key West Code Compliance Department is committed to protecting our community's health, safety, and welfare.  We continually strive to provide fair and equitable services to our citizens and visitors.  The staff serve as representatives of the Department and provide information and services to the public regarding code compliance.  We will exhibit professionalism through continued education and teamwork to accomplish our mission.

Walk-in hours for Code Compliance at City Hall

Monday through Friday
8:00 AM to 5:00 PM.

Report a Violation

There are several methods to report a violation.  You can come to City Hall Monday through Friday between 8:00 AM and 5:00 PM to file a complaint or call (305) 809-3740.  You may e-mail a complaint to or utilize the See Click Fix app.  The office at City Hall is closed after 5:00 PM and on weekends and holidays.  However, to report a possible code violation when the office is closed, call (305) 809-3740 and leave a message or call the Key West Police Department at (305) 809-1000.