The City of Key West Building Department consists of four divisions: Permitting, Plan Review, Inspections, and Floodplain Management. All divisions are committed to protecting the health, safety and welfare of our community. We continually strive to provide fair and equitable services to our customers through continued education and interpretation of Building Codes and Ordinances.
The entire staff serves as representatives of the Department and provides a variety of information to the public pertaining to building procedures, licensing requirements, zoning issues and code compliance.
Walk-in business is presently allowed. Temperature screening will be taken upon entry of City Hall, Wearing a mask is required while conducting business at City Hall.
Step-by-Step instructions listed at the bottom of this page.
Dedicated payment phone line: 305-809-3738.
Electronic Permit Application Submissions
Contractors using the online system are enjoying significantly faster permit turn-around times.
Prior to online submissions, paper applications got backlogged waiting for staff to re-type them into the system. Documents had to be sorted, identified, upload and distributed all before the review process could start.
Entering applications and uploading documents directly into the permitting system can be done 24/7. As a result, the entire system has become more streamlined, making everyone's lives a little easier.
Hardcopy plans are no longer required, so long as they have been signed and stamped by a licensed design professional and those stamps are visible. Digital flood certificates will be accepted if they are sent directly to the City from the Surveyor and the seal is visible.
Prior to entering your first online application, please search for the step-by-step instructions in the "Permit Instructions" section below.
New Electronic Permit Application Process:
- Submit Building Permit Applications using the City’s e-TRAKiT website.
- Ignore the fee amounts; the Permit Tech’s will apply the appropriate fees upon their review.
- Do not submit sensitive credit card info via e-mail. (We’ll call you later for the credit card information).
Steps for Attaching Files
To expedite processing, it’s essential the file names describe their contents.
- "Elevation Certificate.pdf" or "Building Height Certificate.pdf" or "Flood Certificates.pdf"
- Plans or Revised Plans
- Property Card
Do not alter file extensions (PDF) This can render the file unusable. If the intake staff has to open and review each attachment to determine what it is, this will delay processing of your applications.
Applications Under Review
Additional or updated documents may be attached directly to your application online by using our e-TRAKiT system.
However, presently the system doesn’t notify us when you’ve added a new attachment. Please E-mail to let us know that you’ve uploaded new documents.
When sending us an email, your message can be quickly routed to the correct person if the subject line includes the "Permit #" & "Address." In the body of the email message, please include descriptions of the added files. Be sure to include the recently revised Additional Information/Clarification Form.