Show All Answers

1. How does the BOB program benefit customers?
2. How much does it cost a customer to bring their bike on the bus?
3. Is there an age requirement for using the bike rack?
4. Are bus operators required to assist the customer?
5. How many bikes will a rack carry?
6. Can a customer lock a bike on the rack?
7. Can bikes be loaded from either side of the bike rack?
8. Is there an order to how bikes should be loaded?
9. If for any reason the bus operator suspects the bike isn't fitting into the rack properly, what should she/he do?
10. If there is an accident involving the bus and the bike rack, what action should the bus operator take?
11. If a bike is left on a bus, how can a customer claim it?

Show All Answers

1. Why do I need a Building Permit?
2. What types of work need a Building Permit?
3. What work is unlawful without a Permit?
4. How do I get a Building Permit?
5. What are the requirements for owner builders?
6. What is a Demolition Permit?
7. How do I get an Electrical Permit?
8. Why do I need a Mechanical Permit?
9. How do I get a Mechanical Permit?
10. Why do I need a Plumbing Permit ?
11. How do I get a Plumbing Permit?
12. What is an inspection?
13. When is a Certificate of Occupancy (C.O.) required?
14. When is a Certificate of Occupancy (C.O.) issued?
15. When is a Temporary Certificate of Occupancy issued?
16. When is a Certificate of Completion issued?

Show All Answers

1. Will the exemption allow me to build a taller building?
2. How high can I elevate my building?
3. Why the extra four-feet above Base Flood Elevation (BFE)?
4. Can I raise my building so the first floor is higher than four feet above the flood level.
5. The referendum said buildings could be as tall as 40-feet, so why can't I build a 40-foot building?
6. Where is the building measured from?
7. Why is the building height exception so confusing?

Show All Answers

1. I have a Code Lien on my property. Who do I contact to resolve?
2. What should I do if I have an complaint to report after City Hall is closed?
3. May I store my boat, trailer or RV on the City street?
4. What are the permitted days and hours for construction work?
5. What can I do if my landlord is not maintaining the interior of my dwelling?
6. Who do I call when I have not received a call back from the Code Inspector?

Show All Answers

1. Does the City have an elevation certificate for my building?
2. Do elevation certificates expire?
3. There are multiple buildings on my lot, do I need an elevation certificate for each building?
4. My elevation certificate lists a different owner, do I need to get that changed?
5. When new flood maps become effective, will I need to get a new certificate?
6. Where can I find an Elevation Certificate form?

Show All Answers

1. What is Emergency Management?

Show All Answers

1. What is the difference between a WATCH and WARNING?
2. Evacuations?
3. Where are Re-Entry Stickers for Key West Residents to Pick Up?
4. Special Needs Registry
5. What do I bring to a shelter?
6. Pet sheltering information
7. Will power/water be turned off?
8. When do bridges close?

Show All Answers

1. Which Government entity is responsible for the Rights-of-Way in Key West?
2. What is a Rights-Of-Way permit?
3. Who is working on our Rights-of-Way?
4. How does roadwork between contractors get coordinated in the City?
5. Do I need a permit to put a dumpster/container in front of my house or business?
6. How does the City determine where curb ramps are installed?
7. What is a sidewalk hazard?
8. Does a property owner need a permit to complete sidewalk repairs?
9. How do I get sidewalk repairs made?
10. Why did I get a Sidewalk Repair Notice?
11. Are Calls for Bids for sidewalk and street repairs available on the website?

Show All Answers

1. My condo building is located within a flood zone. Yet my unit is on the seventh floor, well above the flood level. Clearly, my unit will never flood, so why do I need to carry flood insurance?
2. How to I find a Flood Insurance agent or how do I buy a flood insurance policy?
3. Is there a grace period when moving from X-zone to A (or some other zone)?
4. What advice is available regarding obtaining a policy before the effective date and a 1-year timeline?
5. How and when will a flood risk increase impact my bills?
6. If I'm in a high-risk flood zone and my Base Flood Elevation goes up in the new maps, what's the impact on my premium? How fast are new premiums reflected on the policy?
7. Where can we find general LiMWA (the new type of flood zones known as Coastal A Zones) information?

Show All Answers

1. If I disagree with my lender's determination that I am in a Special Flood Hazard Area (SFHA), what can I do?

Show All Answers

1. Under what circumstances might a contributing structure require elevation?
2. Can I raise my historic, contributing building voluntarily?

Show All Answers

1. When was the Key West City Cemetery established?
2. Who owns the Cemetery?
3. In this an active Cemetery?
4. How many people are buried in the Key West Cemetery?
5. Why are graves in disrepair?
6. Why are people buried above ground?
7. Are there burial lots for sale?

Show All Answers

1. What is shown on Key West City TV?
2. What kind of information is shown on Key West City TV?
3. Are meetings re-broadcast?
4. Who do I contact in the City to request a copy of a broadcast meeting?

Show All Answers

1. Where can I get a bus schedule?
2. Are pets allowed on the bus?
3. Where is the bus stop for the Park N Ride (Old Town Garage)?
4. How to get to Marathon from Key West Airport?

Show All Answers

1. What is Key West Rides?
2. Where can I take Key West Rides?
3. Where can I download the "Key West Rides" app?
4. How do I book a ride?
5. Can I bring someone along with me?
6. Will I have to share a ride with other passengers?
7. How do I pay for my rides?
8. How do I know where to meet my driver?
9. How long will I have to wait?
10. Can I cancel my ride?
11. Where is a map of the bus stops?
12. What do the vehicles look like?
13. Can I change my destination once I’m on board?
14. Are wheelchair accessible vehicles (WAV) available?
15. Can I bring my bike on board?
16. What should I do if my driver leaves without me?
17. I left something in the vehicle — how do I retrieve it?
18. Is the Duval Loop still free?

Show All Answers

1. Is there a fee for a LOMA?
2. I have an old Elevation Certificate. Can I use this to obtain a LOMA?
3. Is there an easy way to tell if my property qualifies for a LOMA?
4. There are multiple buildings on my lot, do I need an Elevation Certificate for each building?
5. Do Elevation Certificates expire?
6. Am I required to maintain flood insurance if I receive a LOMA?

Show All Answers

1. What requirements are there for residential rentals?
2. How much does a Business Tax Receipt cost?
3. How can I confirm the validity of vacation rentals?
4. What licenses and permits are capped, and what does this mean?
5. Can performers operate at Mallory Square?
6. What types of licenses also require a State of Florida license?
7. What are the Name Registration requirements?
8. Who should apply for a business tax receipt?
9. What restrictions exist for home businesses?
10. What type of license do I need for contracting?
11. Can I come to Key West and start up a transportation business?
12. What other licenses and or fees do I need to pay to start a business in Key West?

Show All Answers

1. When do leagues begin and when are their registrations held?
2. What are the availability of parks with times and dates for special events?
3. Do we have City Campgrounds? What are the phone numbers to local campgrounds?

Show All Answers

1. Where can I find the City Commission Agenda?
2. When and where are City Commission Meetings held?
3. How many members are on the City Commission?

Show All Answers

1. How do I apply for a residential parking permit?
2. How much does the Residential permit cost?
3. What proof of eligibility do I need to apply for the permit?
4. I own a business in Key West. Is my vehicle eligible for a Residential Parking Permit?
5. Where can I park with the Residential Permit?
6. May I park in pay to parking lots using my Residential permit?
7. May I park in the unmarked spaces with the Residential permit?
8. I bought a Residential permit in June, is it valid until next June?
9. My mailing address says Key West, but I live up the Keys, can I get a Residential Permit?
10. I bought a residential permit, but am moving out of town, can I get a refund?
11. I lease my vehicle, can I get a residential permit?
12. My car is registered in someone else’s name (for example: my parent’s or my wife’s or business) can I register it for the residential parking program?
13. My car is not registered in Florida, (or Driver’s License is from another state). Can I apply for the permit?
14. I have more than one vehicle, can I register them all?
15. If I have a Residential Parking permit, do I have to move my vehicle every 3 days?
16. Can I purchase a Residential permit for my boat?
17. Do I need a Residential permit if I have a moped, scooter, or motorcycle?
18. I have a handicap placard or plate, do I need a residential permit?

Show All Answers

1. What is a Temporary Right-of-Way application?

Show All Answers

1. Where can I find the City's Code of Ordinances and Land Development Regulations (LDRs)?
2. In what zoning district is my property located?
3. What can I do with my property?
4. How can I rent my property transiently?
5. How many dwelling units are associated with my property?
6. Can I subdivide my property to create a new lot?
7. What is required to build an addition on my house?
8. Do I need a building permit or other permits to erect a fence, shed or other accessory structure?
9. Who do I contact if I believe unpermitted construction is occurring?
10. What are the sign regulations for my business?
11. What restrictions apply in Key West to convert a building into a guesthouse?
12. Can I operate a business out of my house?
13. When do I need a variance to the Land Development Regulations (LDRs)?

Show All Answers

1. What does Certified or Immediately Certifiable mean?
2. What if I am a certified police officer, deputy sheriff, or correctional officer in another state?
3. What if my career in the military was in corrections or law enforcement?

Show All Answers

1. Where are the Code Compliance Hearings Held?
2. I am not able to attend my scheduled Code hearing. What is my next course of action?
3. How do I request a meeting copy of the Code Compliance hearing?
4. How do I get a copy of the case file?

Show All Answers

1. How do I join a Plogging the Keys Volunteer group?
2. Who do I call for storm drain questions?
3. Who cleans out storm drains in Key West?
4. What is the storm drainage assessment fee?
5. What are the problems with Stormwater?
6. What is a Stormwater Utility?
7. How much is the service fee?

Show All Answers

1. What is the 50% rule?
2. Understanding How the 50% Rule Affects the Determination of Your Building's Market Value
3. What is a regulated flood zone?
4. I think my house is valued higher than the Adjusted Property Appraiser's estimate. How can I verify this to set a higher 50% threshold?
5. How is the value of improvements determined?
6. Instead of elevating my home, can I dry floodproof it?
7. Does the substantial improvement cumulative period change with ownership?
8. May I dry-floodproof my commercial building instead of elevation?
9. How high does my building need to be elevated?
10. The Elevation Certificate indicates my first floor is only 1/4 inch below the required elevation. Is this considered acceptable?
11. My building has been officially designated a Historically Contributing Structure. Am I still required to elevate it?
12. What is a Substantially Damaged Structure?
13. What the difference between Substantial Improvement and Substantial Damage?
14. In terms of the National Flood Insurance Program regulations, if a structure is determined to be substantially damaged, what must happen to that structure?
15. I have a shed (or garage) in the back yard, that I want to convert to a bedroom (or other living space). Does it have to be elevated?
16. Is the repair of the second floor, which is well above the flood level, included in the Substantial Improvement calculations for my building?
17. Does solar equipment count toward the 50%?