About Us

The Department

The Key West Fire Department is a full-service fire rescue department committed to promoting and protecting the well-being of our vibrant island city's residents and guests. Our dedicated team provides the highest level of care and service to the residents and visitors of Key West.

ISO Rating:

The Key West Fire Department proudly holds a Class 1 - ISO designation.

The Insurance Services Office (ISO) sets fire department standards, providing operational effectiveness benchmarks and Public Protection Classification ratings for more than 50,000 fire departments nationwide.  Fewer than 425 fire departments hold a Class 1 rating, the highest possible designation.

In 2016, the Key West Fire Department earned the distinction of becoming an ISO Class 1-rated department—an achievement attained by less than 1% of fire departments nationwide.  This rating can lower homeowner insurance premiums for Key West residents.

Residents and businesses benefit from having one of the nation's top-rated fire departments, which ensures exceptional fire and life safety protection.

What that means to you is lower insurance costs. 

The ISO company assesses and assigns ratings to fire departments based on their capabilities in combating fires within a community.  This rating serves as an indicator of the likelihood of a house catching fire.  Referred to as the "ISO fire score," homeowner's insurance companies utilize it.  The score takes into account several factors, such as the number of trucks and their equipment, minimum staffing requirements, communication systems including radios, dispatch and response times, training protocols, and the availability of water supply, hydrants, and adequate water pressure (55 lbs) from the Florida Keys Aqueduct.

The Mission

We strive daily to provide the best medical service, fire suppression response, and fire prevention enforcement we can, both on land and on the water, to enhance the quality of life and safety here in Key West.  Further services include responding to hazardous materials, educating the public about fire safety, disaster management, and beyond.

The Vision

The Key West Fire Department is dedicated to continuous yearly improvement through rigorous training and evaluation.  Our unwavering commitment has earned us the prestigious Class 1 rating, a distinction held by fewer than 300 Fire Department out of 47,000 fire departments across the United States.  Our goal is not only to uphold this exceptional rating but also to surpass the expectations it entails.