The City of Key West just made it easier to navigate our website with the help of AI! Our all-new City Bot! chat bot is there to help our residents and visitors find what they need on the website.
This innovative tool is designed to help find information and access services easily and efficiently, 24/7, all year round.
The chatbot utilizes cutting-edge artificial intelligence technology to provide rapid and accurate answers to common questions by continuously learning from the website's content and linked databases. This eliminates the need for residents to wait for individual responses from staff, streamlining the information retrieval process.
The City’s goal is to improve the overall user experience on our website, making it easier for residents to get the information they need, when they need it. The chatbot also helps us identify gaps in our content, allowing us to update our resources and better serve our residents.