Bulk Renewal Process; Step-by-Step Guide

Bulk Renewal Process – Step-by-Step Guide

This process is for property management companies or businesses that manage or own multiple BTRs/regulatory licenses.

1.  Watch for Your Renewal Email(s)

You will receive a separate email for each BTR or regulatory license you manage or own.

2.  Sign In to Your Licensing Portal

•    Click here to access the portal directly.

Watch a short instructional video on how to set up your new account with GovBuilt:

3.  Search for Your Licenses

•    Once signed in, use the search bar

•    Enter the email address used to register your licenses

All BTRs/regulatory licenses tied to that email will appear.

4.  Review and Update Each License

•    Open each renewal form

•    Check the business information

•    Update any changes (e.g., contact info, email address)

5.  Add Renewals to Your Cart

•    After reviewing, select each license you wish to renew

•    Click "Add to Cart" for each

🚫 DO NOT click the "Pay Now" button at this stage.

Please keep in mind- at this stage, all BTR/ regulatory licenses that require documents to renew will have a “submit” button in place of "add to cart." Once the document is reviewed, you will receive an email permitting you to pay at that time. 

6.  Choose a Payment Method

a. To Pay Online (Credit Card)

•    Once all licenses are added to your cart, proceed to checkout

•    Complete payment with your credit card

b. To Pay with Cash or Check

•    Add licenses to your cart as above

•    Do not pay online

•    Visit City Hall in person

•    Go to the front desk and provide your cash or check payment

7. Confirmation

•    After payment is received (online or in-person), your renewals will be processed, and you can print your BTR from your portal. 

•    A confirmation email will be sent to your registered email. 

Tips for Success

•    Double-check your contact info and business details

•    Add all licenses to the cart before proceeding to payment